WELCOME TO GULF UNION, BAHRAIN

Leave the worries related to Travel to us

Take the cost effective Gulf Union-Mapfre Travel Insurance. Gulf Union Insurance & Reinsurance BSC© Bahrain has a partnership with International leaders in Travel Assistance MAPFRE ASISTENCIA, COMPANIA INTERNACIONAL DE SEGUROS Y REASEGUROS, S.A. of Spain for providing International travel insurance support to all its travel customers worldwide.

Trust us for all your travel Insurance needs

It does not matter where you are travelling, be it US, Canada, Korea, India , Australia, Schengen Countries or to continental Europe or to GCC (Bahrain, KSA, Oman, Qatar or UAE), don’t let unplanned events turn your travel upside down. We can ensure your peace of mind no matter where in the world you travel.

Our travel insurance covers

  • Medical & Emergency Assistance
  • Personal Assistance Services
  • Losses & Delays
  • Personal Accident
  • Civil Liability Benefits
  • Covid-19 Extensions
Choose from a variety of plans created to suit your individual needs:
  • Platinum Cover
  • Gold Cover
  • Silver
  • Annual Corporate Cover
With the very limits of Benefits our premium rates will be music to your ears

Did you know?

MAPFRE ASISTENCIA is a global insurance, reinsurance and services company founded in Madrid (Spain) in 1989 and operating worldwide. We are present directly in 38 offices, and have more than 1,250 corporate partners, with more than 100 million people who benefit from their services. MAPFRE’s products that increase our partners’ profitability and improve people’s quality of life. They are specialized in global Assistance, Vehicle Protection and Lifestyle solutions:

  • Their Assistance network helps us to take care of people and property all over the world. We provide assistance for unforeseeable incidents by the roadside and in the home, in addition to medical and travel assistance and other services aimed at improving quality of life.
  • They protect people’s investments in vehicles, offering warranty programs, extended warranty, loan protection, PPI, GAP and other vehicle coverage.
  • Their Lifestyle products offer peace of mind by protecting daily items such as home appliances, computers, mobile phones or devices, and credit cards.
They are leaders in providing solutions for the insurance sector, including specific solutions for brokers, as well as the financial, automotive industry, travel and tourism sectors. We also design custom products for companies in other sectors and for large groups.

Awards and Certifications

MAP FRE excellence has been rewarded among others with the ITIJ 2005 Award, certifying us as the Best International Assistance Company, and the ITIJ 2011 and 2013 Awards for Best Insurance Company. We also have ISO 9001 international quality certification.
Make sure you get to fully relax and enjoy your next travel with Gulf Union travel insurance.

Gulf Union also does Property/Marine / Hull /Motor/Life/Health & Liability insurance
Click to know more

Gulf Union Insurance & Reinsurance BSC© Bahrain has entered into an agreement with MAPFRE ASISTENCIA, COMPANIA INTERNACIONAL DE SEGUROS Y REASEGUROS, S.A. of Spain for providing International travel insurance support to all its travel customers worldwide.

Following three plans are available for Travel insurance. Premium depends upon the plan chosen and your area of travel destination. The three plans PLATINUM, GOLD & SILVER are described as under:

PLANSAGE AS ON TRAVEL DATE SCOPE OF COVERAREAS OF COVER
PLATINUM Upto 65 with normal premium.
66-80 with loading on premium.
(No Platinum plan for travelers above 80 years on travel date).
(No Covid-19 cover for travelers above 75 years on travel date).

This is the widest limit cover plan. The limits of cover under this plan are the highest. This plan is for highest limit cover can be taken irrespective of the area of your travel and cover.

  • Emergency Medical assistance is given upto US$150,000. Dental Care upto US$1000, Repatriation of mortal remains upto US$15,000 & Emergency return cost due to death of close relative is paid upto US$5000
  • 24 Hours Personal Assistance, Deliver of Medicines, Bail bond upto US$10,000 and legal defence is also provided upto US$5000. It also cover Hijacking BD250/- Per Hour upto US$10,000.
  • Loss& Delays FOR Passport loss is covered for US$500, Compensation for Baggage loss inflight is upto$ 2500, and compensation for delay in luggage arrival covered for upto US$1000
  • Personal Accident Insurance for Death and PTD is covered for US$50,000
  • Civil Liability is covered for US$50,000

  • Worldwide(Incl. USA & Canada)
  • Worldwide 1(Excl. USA & Canada)
GOLD

Upto 65 with normal premium.
66-80 with loading on premium.
(No Gold plan for travelers above 80 years on travel date).
(No Covid-19 cover for travelers above 75 years on travel date).

This is the wider limit cover plan. The limits of cover under this plan are also very high and will meet your requirement. This plan for higher limit cover can be taken irrespective of the area of your travel and cover.

  • Emergency Medical assistance is given upto US$50,000. Dental Care upto US$1000, Repatriation of mortal remains upto US$10,000 & Emergency return cost due to death of close relative is paid upto US$2000.
  • 24 Hours Personal Assistance, Delivery of Medicines, Bail bond upto US$1,000 and legal defence is also provided upto US$2000. It does not cover Hijacking.
  • Loss& Delays for Passport loss is covered for US$300, Compensation for Baggage loss inflight is upto$ 1000, and compensation for delay in luggage arrival covered for upto US$500.
  • Personal Accident Insurance for Death and PTD is covered for US$25,000
  • Civil Liability is covered for US$25,000

  • Worldwide(Incl. USA & Canada)
  • Worldwide 1(Excl. USA & Canada)
SILVER

Upto 65 with normal premium.
66-99 with loading on premium.
(No Covid-19 cover for travelers above 75 years on travel date).

This plan is tailor made for coverage in Schengen Countries. The limits of cover under this plan are adequate and will meet your requirement.This plan for higher limit cover can be taken only for visit to Schengen countries.

  • Emergency Medical assistance is given upto US$30,000. Dental Care upto US$1000, Repatriation of mortal remains upto US$5,000 & Emergency return cost due to death of close relative is paid upto US$2000.
  • 24 Hours Personal Assistance, is covered. But Delivery of Medicines, Bail bond legal defence and Hijacking is not covered.
  • Loss& Delays For Passport or luggage loss is not covered
  • Personal Accident Insurance for Death and PTD is covered for US$30,000
  • Civil Liability is not covered

* For Family cover the maximum age as on Travel Date not to exceed 65 years of the main traveler.
* Children below 18 are eligible to travel with one of the parents. Parents can take a separate individual or family packages.

Gulf Union Insurance & Reinsurance BSC© Bahrain has entered into an agreement with MAPFRE ASISTENCIA, COMPANIA INTERNACIONAL DE SEGUROS Y REASEGUROS, S.A. of Spain for providing International travel insurance support to all its travel customers worldwide.

The Travel Insurance policy provided coverage in the following three areas chosen.

AREASCOPECOUNTRIES
WorldwideWidest Cover including travel in all countries worldwideAll Countries
Worldwide-1Wider Cover including travel in all countries worldwide excluding USA /CANADAAll Countries Excluding USA &CANADA
SchengenLimited Area cover proving travel insurance to travel to 26 Scandinavian Countries. The Schengen Area is an area comprising 26 European states that have officially abolished all passport and all other types of border control at their mutual borders. The area mostly functions as a single jurisdiction for international travel purposes, with a common visa policy.

Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland

PLANS
PLATINUM
GOLD
SILVER
AGE GROUP UPTO 80 UPTO 80 UPTO 99
AREA OF COVERWorldwide or Worldwide-1Worldwide or Worldwide-1 Schengen Countries
 
SUMMARY OF COVERSLimits in USDLimits in USDLimits in EUROS
A. Medical & Emergency Assistance
Medical Expenses and Hospitalization Abroad 150,00050,00030,000
COVID-19 Emergency Medical Expenses and hospitalization (Sub Limit)35,00035,00030,000
COVID-19 Quarantines Expenses (Sub Limit)up to 14 days/up to $100 per dayup to 14 days/up to $100 per dayup to 14 days/up to $100 per day
Emergency Medical Evacuation150,00050,00030,000
Emergency Dental Care1,0001,0001,000
Repatriation of Mortal Remains15,00010,0005,000
Repatriation of family member travelling with the insured10,0005,0002,000
Emergency Return Home Following Death of a Close Relative 5,0002,0002,000
Visit of a close relative100/-day [Max 1000/-]85/-day [Max 850/-]Not covered
B. Personal Assistance Services
24 Hours Assistance ServicesCoveredCoveredCovered
Delivery of Medicines5,0001,000Not Covered
Advance of Bail Bond10,0004,000Not Covered
Legal Defence5,0002,000Not Covered
Hijacking250 / hour up to 10,000Not CoveredNot Covered
C. Losses & Delays
Loss of Passport, driving license, national identity card abroad500300Not Covered
Compensation for in-flight loss of checked-in baggage2,5001000Not Covered
Per Bag1,250500Not Covered
Per Item12550Not Covered
Compensation for delay in the arrival of luggage1,000500Not Covered
Delayed Departure1,000500Not Covered
Location and forwarding of personal effectsCoveredCoveredNot Covered
D. Personal Accident
Death in common carrier50,00025,00030,000
Permanent disability% of principal sum as per scale% of principal sum as per scaleNot covered
Permanent Total disability50,00025,000Not covered
E. Civil Liability Benefits
Personal Civil Liability50,00025,000Not covered

International Assistance

Gulf Union Insurance & Reinsurance BSC© Bahrain has entered into an agreement with MAPFRE ASISTENCIA, COMPANIA INTERNACIONAL DE SEGUROS Y REASEGUROS, S.A. of Spain for providing International travel insurance support to all its travel customers worldwide.

Assistance is provided by the following numbers and following the procedure listed below.

Worldwide Telephone numbers
GENERAL 24/7 INTERNATIONAL HELPLINE
ProcedureLanguages
IRELAND 00 (353) 91560621

By dialling our Emergency number, the insured will be prompt to provide:

  • Passport or Identity card number.
  • Travel Policy no
  • Assistance card number.
  • Full name of the injured and the principal insured.
  • The cause of the call.
  • The place he/she are located (Hotel/City/Address/Phone no)

Spoken Languages:English,Arabic

GERMANY00 (49) 1805115610
FRANCE00 33 800918040
SPAIN00 34915811821
USA00 15672692968
International (Others)00 962 6 5008119
FAX00 96265627981
Email TRAVELA@mapfre.com
CLAIMS AND ASSISTANCE PAYMENTS International

MAPFRE will settle all the Claims, & the settlement expenses.

All justified benefits covered by this Agreement are considered part of Claims settlement to the extent that they arise from a legitimate Claim.

MAPFRE will do any eventual reimbursement of the guaranteed benefits in accordance with the General Policy Conditions.

CLAIMS SETTLEMENT

MAPFRE undertakes to Supervise Claims arising as a result of the Cover contained in the travel policy

CURRENCY

For the purpose of this Policy, all monetary amounts referred to are in US$ & Euro

REQUESTED DOCUMENTS FOR TRAVEL ASSISTANCE CLAIMS

In case of any claim related to any of the below benefits, please make sure to provide the full mandatory required documents.

1- MEDICAL AND DENTAL DIRECT SERVICES

Once the insured contact our call centre, we need all the following details that must be provided by the Insured in order to find the details in our record and provide the service:

  • Policy number.
  • Date of birth.
  • Passport Identify/ include exit and entry.
  • Name.

If the policy not found on the system we ask for:

  • Copy of Policy.
  • Beneficiary Name.
  • Exit date from the country of residence/ Entry date to the destination.

2- REIMBURSEMENT CASES

The documents we need to process the reimbursement cases:

  • MEDICAL CLAIM
    • An explanatory letter (explaining the cause why the insured did not call the alarm centre to request the assistance).
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of the passport, first page (has to include the pages where we can see the stamp with the day of departure of the country of residence and the one with the day of entrance to the foreign country).
    • The initial medical report in detail (Date of admission, Past Medical History, Physical Examination and initial diagnosis) plus all the Medical Reports that have been made for the patient
    • Original Detailed invoices. Please note that receipts are not sufficient.
    • We need full medical not initial medical report.
    • The medical report with history of present illness.
  • LOST LUGGAGE
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of the passport, first page (has to include the pages where we can see the stamp with the day of departure of the country of residence and the one with the day of entrance to the foreign country).
    • The compensation paid by the carrier (if exists) or letter of the carrier saying that they will not compensate the insured.
    • Property Irregularity Report (PIR) made by the Airline Company.
    • Copy of the Tag Number.
    • List of the contents including the estimated price and date of purchase of each item.
  • DELAYED LUGGAGE
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of the passport, first page (has to include the pages where we can see the stamp with the day of departure of the country of residence and the one with the day of entrance to the foreign country).
    • Property Irregularity Report (PIR) made by the Airline Company.
    • Tag Number.
    • Detailed Invoices of the items bought as first needs.
  • DELAYED/MISSED FLIGHT
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of the passport, first page (has to include the pages where we can see the stamp with the day of departure of the country of residence and the one with the day of entrance to the foreign country).
    • Letter from the Airline explaining the reason of the delay and for how many hours.
    • Copy of the Airline Ticket.
    • Compensation paid by the carrier (if exists) or letter of the carrier saying that they will not compensate the insured.
    • Invoices of the expenses used during the delay (transport and hotel accommodation, as well as meals)
    • Boarding pass
  • TRIP CANCELLATION
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of the passport, first page (has to include the pages where we can see the stamp with the day of departure of the country of residence and the one with the day of entrance to the foreign country).
    • Letter from the Airline explaining the reason of the cancellation.
    • Copy of the Airline Ticket, old and new if it’s existed.
    • Compensation paid by the carrier (if exists) or letter of the carrier saying that they will not compensate the insured.
    • Evidence of reasons of cancelation, if it was not related for to the Air line.
  • LOSS OF PASSPORT
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of temporally passport.
    • Police report.
    • Copy of ticket.
  • REPATRIATION OF UNATTENDED CHILDREN TRAVELLING WITH THE INSURED
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of the passport, first page (has to include the pages where we can see the stamp with the day of departure of the country of residence and the one with the day of entrance to the foreign country).
    • The initial medical report in detail (Date of admission, Past Medical History, Physical Examination and initial diagnosis) plus all the Medical Reports that have been made for the patient.
  • REPATRIATION OF MORTAL REMAINS
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of the passport, first page (has to include the pages where we can see the stamp with the day of departure of the country of residence and the one with the day of entrance to the foreign country).
    • Death certificate explain the cause of the death
    • Medical report mentioning the cause of the death.
    • Autopsy report in case a medical report is not available.
  • TRANSPORT OF REPATRIATION IN CASE OF ILLNESS OR ACCIDENT
    • Copy of the policy showing the policy number, the period of coverage and the covered benefits.
    • Copy of the passport, first page (has to include the pages where we can see the stamp with the day of departure of the country of residence and the one with the day of entrance to the foreign country).
    • The initial medical report in detail (Date of admission, Past Medical History, Physical Examination and initial diagnosis) plus all the Medical Reports that have been made for the patient.
    • FTF (Fit To Fly)

International Travel Insurance Support
MAPFRE ASISTENCIA, COMPANIA INTERNACIONAL DE SEGUROS Y REASEGUROS, S.A.
Carretera de Pozuelo nº 52 28222 Majadahonda, Madrid, Spain
Fax : 00962-6 5627981
Email: TRAVELA@mapfre.com,
International Helpline:00 962 6 5008119
MAPFRE Bahrain
Al Moayyed House Building, Build No 2332,
Office No 11Road No 2830, Block No: 428 - Al Seef
P.O. Box: 2790 Manama,
Kingdom of Bahrain
Fax: +973-1721 5177
Tel : +973 1721 8912

TRAVEL TIPS